Who we are
We design and manufacture electronic equipment for the petrochemical industry.
Our website address is: https://metermatic.co.za.
What personal data we collect and why we collect it
Website Contact forms
On our website, we only collect information that is necessary to provide you with the service you request, but typically we collect your name, company name, location details, email address and any other information you provide to us through our Contact form. In short, we only collect personal information about you and your company in order for us to help you.
We absolutely will not sell your data to anyone. This Policy applies only to our web site and not to any web sites to which we show links.
If you receive an email from us?
If you received a mailing from us, (a) your email address is either listed with us as someone who has expressly shared this address for the purpose of receiving information in the future (“opt-in”) or (b) you have engaged in email communications with us, registered or purchased something, visited us on a stand at a conference or otherwise have an existing relationship with a member of the Metermatic team or through networking.
It could also be that your information was publicly available, on LinkedIn or your company website. If this is the case we would have contacted you on the basis of lawful and Legitimate Interest due to the role you play in your organisation and the software solutions and services we provide. However, we respect your time and attention by controlling the frequency of our mailings, but if you really don’t want to hear from us then please unsubscribe.
Storing your data?
Your data is stored in our Customer Relationship Management (CRM) system and it is an online solution, which automatically creates an audit trail of any activity by both an account and at individual level.
Handling unsubscribe requests?
If you request that your details are removed from our database based on your ‘rights to be forgotten’, this is done immediately. However, we retain proof of this removal, in the form of a GDPR-compliant audit trail from the system that shows that you have been removed, when and by whom, if proof is required.
All outbound emails that Metermatic sends always provide recipients with the option to unsubscribe on a clickable link beneath the signature “click here to unsubscribe”. This automates the completion of a tick box and will immediately stop you from receiving any further emails from us.
How we protect your privacy
We use security measures to protect against the loss, misuse and alteration of data used in our CRM system.
Sharing and Usage
We will never share, sell or rent individual personal information with anyone without your advance permission or unless ordered by a court of law. Information you submit is only available to employees managing this information for the purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communications with you.
If you want to stop receiving email from us?
If you want to stop receiving emails for us, kindly notify us via the contact form.
Essentially, in agreeing to this policy, you consent to our collecting data about you, using it and contacting you in different ways. However, we aim to provide you with the best possible service, update you on new information posted to the site, and new products and services from Metermatic.
We may hold your data on a remote server if we think that is needed for suitable care and/or to improve our services to you.